Privacy Policy

This privacy statement explains the nature, scope and purpose of the collection and use of data of visitors and users (hereinafter referred to collectively as “Users”) by Neophobica Shop, Carina Salchegger, Thaliastraße 134, 1160 Wien (hereinafter “Provider”) as data protection law responsible body on.

For questions about privacy, you can reach us weekdays 9:00 to 18:00 at the telephone number +43676399 19 70 or by e-mail at

Collection of access data

The provider collects data on each access to the online offer (so-called server log files). Access data includes name of the downloaded Web page, file, date and time of access, amount of data transferred, notification of successful retrieval, browser type along with version, the operating system of the user, referrer URL (previously visited), IP address and the requesting Provider.
The provider uses the data without mapping identifying the user or other profiling in accordance with statutory provisions only for statistical analysis for the purpose of operation, security and the optimization of the online offer. The provider reserves the right to log data to check later if there is reasonable suspicion of unlawful use due to concrete indications.

Collection and use of personal data

Personal data will only be collected and used if permitted by law or the user agrees to the collection of data. In general, when using the service, it can be seen that data is stored, such as name, email address and message in the order form.
The for the purpose of ordering goods specified personal information (such as name, email address, address, payment data) are used by the seller for the processing of the contract. These data will be kept confidential, encrypted and not available to third parties who are not involved in the ordering, delivery and payment procedures.
While contacting the seller (via contact form or by email), the information of the user for the purpose of processing the request and in the event that connection questions arise, is stored.
The provider has taken organizational, contractual and technological security measures to ensure that the rules of data protection laws are respected, and accidental or intentional manipulation, loss, destruction or access by unauthorized persons is prevented.

Data forwarding to third parties

The user data will only be passed on to third parties if this is legally permitted or if a user has consented to the forwarding.
This is for example the case if the transfer of data, is used to fulfill contractual obligations towards the user and the postal address is passed to a shop order to the shipping company. Or, if the data of competent authorities such as law enforcement agencies are required.
The personal data of users are not sold or shared for advertising purposes or for the purpose of creation of user profiles to third parties.


The provider uses as part of its online offer “cookies”. Cookies are small files that are stored on the user’s computer and can store information for providers. Temporary cookies are deleted after you close your browser, and persistent cookies are maintained for a predetermined period of time and can provide the stored information available at the reopening of the reserves.
Cookies are used on the one hand to use the service to make it easier. So a cookie stores the basket status of a user.
The user can influence the use of cookies. Most browsers come with an option to limit the storage of cookies or completely prevent it. The provider strives online listing to be designed so that the use of cookies is not necessary. However, it is pointed out that the use, in particular the use of comfort without cookies will be restricted.

Cancellation, changes, corrections and updates

The user has the right to information free of charge to get over the personal data that have been stored by the provider of him. Find contact information in the imprint of the provider. In addition, the user has the right to correct inaccurate data, blocking and deletion of their personal data, insofar as there is no legal obligation to retain.

Changes to Privacy Policy

The provider reserves the right to amend the Privacy Statement, to reflect changes in legislation or changes in the service, and data processing.